Shipping, Returns, and Damaged Goods

 

Shipping: 

It takes love, dedication and time to create art! It is our mission to make sure that you are delighted with your acquisition.We are grateful for your patience! 

Original Artwork orders are carefully packed and shipped within 10 days after payment has been confirmed. 

Artists Proofs and Limited Editions ship within 3 weeks. Your patience will be rewarded. We want to make sure that every single edition meets your expectation. 

Shipping within the contiguous US is free! For inquiries about international shipping please contact kevin@cecilehubene.com  for all Limited Editions and Artists Proofs and cecilia@cecilehubene.com for Original Artwork. 

Remember to double-check that your shipping address is correct, especially when you are shipping art to another person! 

 

Shipping Damage 

If a package arrives damaged please take several pictures and send these to:

kevin@cecilehubene.com  

We will initiate the claim process and contact the shipper. Once approved we will replace the damaged artwork at no cost to you. 

 

Refund and Return Policy: 

We are confident you will be happy with your selection.  Although we are not able to offer refunds we'll be happy to offer you an exchange once the initial art work is returned. 

You will be responsible for shipping the work back but we will not charge shipping and handling fees for sending the new work to you. 

Please email us within 7 days of receiving your order with any concerns kevin@cecilehubene.com or cecilia@cecilehubene.com